jonoellis’s Twitter Archive
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“it’s crucial to have both journey maps and service blueprints in your tool kit” —
@
shahrsays
medium.com/@shahrsays/customer-journey-map-or-service-blueprint-87fae5b6ddb3?source=tw-66bf3c2127d5-1431420533099#59a4--share-212-290
On twitter.com
2015 May 12
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